Today's enterprises have invested in newer operational processes and solutions mapped to meet the communication needs of the army of independent, autonomous self-starters. These digital-savvy customers have become more demanding and want to resolve their business issues whenever and wherever they desire - on the channel of their choice.
Join Frost & Sullivan and Edgeverve for an OnDemand eBroadcast discussing why Smart companies are deploying a complex blend of communications and collaboration technologies in order to stay relevant, competitive and profitable. Deploying the right technology platforms will be key to meeting the complex communication needs of today's Omnichannel consumer.
The Omnichannel imperative has never been more urgent. You'll learn:
Click here to register, listen in on the experiences of others, and walk away with actionable strategies for your own organization.
Digital Transformation -
Frost & Sullivan
EdgeVerve Systems Limited (an Infosys company)
Stephen M. Riddell
Chief Officer, Telesales
Contact Center Business Development