The customer experience is today’s battleground for organizations competing to win and retain loyal consumers. Product, sales, and marketing teams know that to improve the customer experience, they must scrutinize customer feedback. With the overwhelming and growing avenues of customer communication, data scientists and customer experience professionals can only skim or sample Voice of the Customer responses when looking for insights.
Learn how companies are taking advantage of new breakthroughs in Artificial Intelligence to save money AND improve the customer experience.
Join Frost & Sullivan and a panel of experts for this complimentary webinar and gain insight into:
Global Program Director,
Frost & Sullivan
Dr. Catherine Havasi
Chief Strategy Officer and
Director of Product Marketing