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eBroadcast Agenda

More and more companies recognize that delivering a great customer experience is at the heart of every customer interaction. They understand that it shouldn’t be hard to get fast, easy customer service that’s right the first time.

As consumers adopt new technologies and channels of communication, these organizations make sure to be there, putting their customer first, and efficiently answering their questions.

Join Frost & Sullivan and Pegasystems as we discuss how leading customer service organizations deliver great customer experiences, by:

  • Meeting customers where they are
  • Anticipating customer needs
  • Delivering personalized customer experiences in real time

Click below to register, listen in on the experiences of others, participate in a live Q&A, and walk away with actionable strategies for your own organization

Click Here to Register

Presenters:

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Michael DeSalles
Principal Analyst, ICT
Frost & Sullivan

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Jeff Foley

Director of Product Marketing
Pegasystems

In Cooperation with:

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Bonus:

As our appreciation to you joining us, all registrants will receive a $250 credit voucher* toward any one of our upcoming Executive MindXchange events.

* $250 Credit Voucher must be redeemed and allocated no later than May 31, 2015.